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#4d8cf7}.result-count{color:var(--muted-text);white-space:nowrap;margin-left:auto;padding:0 7px 10px;font-size:10px;font-weight:700}.ticket-workspace{grid-template-columns:minmax(285px,350px) minmax(0,1fr);gap:14px;min-height:650px;display:grid}.ticket-list-panel{padding:0;overflow:hidden}.ticket-list{max-height:790px;overflow-y:auto}.ticket-list-item{border:0;border-bottom:1px solid var(--border);width:100%;color:inherit;background:var(--card);text-align:left;gap:6px;padding:14px 15px;display:grid}.ticket-list-item:hover{background:var(--surface-hover)}.ticket-list-item.selected{box-shadow:inset 3px 0 var(--brand-blue);background:var(--surface-selected)}.ticket-list-top,.ticket-list-bottom{align-items:center;gap:6px;display:flex}.ticket-list-top{justify-content:space-between}.ticket-list-top 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var(--border);align-content:center;gap:3px;min-width:0;min-height:74px;padding:11px 14px;display:grid}.ticket-properties>:last-child{border-right:0}.ticket-properties span:first-child{color:var(--muted-text);text-transform:uppercase;font-size:9px;font-weight:800}.ticket-properties strong{color:var(--text-strong);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.ticket-properties small{color:var(--muted-text);text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.ticket-properties select{min-height:32px;padding:4px 7px;font-size:11px}.context-alert{color:var(--amber);background:var(--amber-soft);border:1px solid #f1d394;border-radius:7px;align-items:flex-start;gap:8px;margin:14px 18px 0;padding:10px 12px;display:flex}.context-alert div{gap:2px;display:grid}.context-alert strong{font-size:11px}.context-alert span{color:var(--amber);font-size:10px}.conversation{background:var(--surface-soft);min-height:250px;max-height:405px;padding:18px;overflow-y:auto}.message{border:1px solid var(--border);background:var(--card);border-radius:8px;max-width:88%;margin-bottom:12px;padding:13px}.message-internal-note{background:var(--amber-soft);border-color:#efd9aa;margin-left:auto}.message-event{background:var(--surface-soft);border-style:dashed;max-width:100%}.message-meta{align-items:center;gap:8px;display:flex}.message-meta>span:nth-child(2){gap:2px;display:grid}.message-meta strong{color:var(--text-strong);font-size:11px}.message-meta small{color:var(--muted-text);font-size:9px}.message-meta .pill{margin-left:auto}.message p{color:var(--text-copy);margin:9px 0 0 42px;font-size:11px;line-height:1.55}.composer{border-top:1px solid var(--border)}.composer-tabs{background:var(--surface-soft);gap:4px;padding:9px 14px 0;display:flex}.composer-tabs button{min-height:34px;color:var(--muted-text);background:0 0;border:0;border-bottom:2px solid #0000;align-items:center;gap:5px;padding:0 10px;font-size:10px;font-weight:800;display:flex}.composer-tabs button.active{color:var(--brand-blue);border-color:var(--brand-blue)}.composer form{padding:12px 14px 14px}.composer-actions{justify-content:space-between;align-items:center;gap:12px;margin-top:8px;display:flex}.email-lock{color:var(--amber);align-items:center;gap:5px;font-size:9px;display:flex}.reminder-summary{grid-template-columns:repeat(3,minmax(0,190px));gap:10px;margin-bottom:18px;display:grid}.reminder-summary-card{border:1px solid var(--border);min-height:74px;color:inherit;background:var(--card);text-align:left;border-radius:8px;align-items:center;gap:11px;padding:12px 14px;display:flex}.reminder-summary-card>span{width:35px;height:35px;color:var(--brand-blue);background:var(--blue-soft);border-radius:8px;place-items:center;display:grid}.reminder-summary-card div{display:grid}.reminder-summary-card strong{color:var(--deep-navy);font-size:21px}.reminder-summary-card small{color:var(--muted-text);font-size:10px}.reminder-summary-overdue>span{color:var(--red);background:var(--red-soft)}.reminder-summary-today>span{color:var(--amber);background:var(--amber-soft)}.reminder-layout{grid-template-columns:minmax(0,1.7fr) minmax(280px,.8fr);gap:14px;display:grid}.reminder-list{margin:0 -7px -5px}.reminder-item{border-top:1px solid var(--divider);grid-template-columns:auto 1fr auto;align-items:start;gap:12px;padding:14px 7px;display:grid}.reminder-item:first-child{border-top:0}.reminder-item-closed{opacity:.72}.reminder-main{gap:4px;min-width:0;display:grid}.reminder-main>div{align-items:center;gap:8px;display:flex}.reminder-main h3{color:var(--text-strong);margin:0;font-size:12px}.reminder-main p{color:var(--muted-text);margin:0;font-size:10px}.reminder-main .reminder-notes{color:var(--text-copy)}.reminder-main 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span{color:var(--muted-text);font-size:9px}.customer-search{min-width:0;margin:0 12px 9px}.filter-chips{gap:5px;padding:0 12px 10px;display:flex;overflow-x:auto}.filter-chips button{border:1px solid var(--border);min-height:27px;color:var(--muted-text);background:var(--card);white-space:nowrap;border-radius:999px;padding:0 8px;font-size:9px;font-weight:700}.filter-chips button.active{color:var(--brand-blue);background:var(--blue-soft);border-color:#b8caf5}.customer-list{border-top:1px solid var(--border);max-height:670px;overflow-y:auto}.customer-list-item{border:0;border-bottom:1px solid var(--border);width:100%;min-height:66px;color:inherit;background:var(--card);text-align:left;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;padding:11px 13px;display:grid}.customer-list-item:hover{background:var(--surface-hover)}.customer-list-item.selected{box-shadow:inset 3px 0 var(--brand-blue);background:var(--surface-selected)}.customer-list-item>span:nth-child(2){gap:3px;min-width:0;display:grid}.customer-list-item>span:nth-child(3){justify-items:end;gap:6px;display:grid}.customer-list-item strong{color:var(--text-strong);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.customer-list-item small{color:var(--muted-text);text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.customer-list-item svg{color:var(--muted-text)}.customer-detail{gap:14px;min-width:0;display:grid}.customer-hero{grid-template-columns:1fr auto;gap:18px;display:grid}.customer-hero-main{align-items:center;gap:12px;min-width:0;display:flex}.customer-hero-main>div{min-width:0}.customer-hero-main>div>div{align-items:center;gap:9px;display:flex}.customer-hero-main h2{color:var(--deep-navy);margin:0;font-size:18px}.customer-hero-main p{color:var(--muted-text);margin:5px 0 0;font-size:11px}.customer-hero-actions{gap:7px;display:flex}.customer-facts{border-top:1px solid var(--border);background:var(--surface-soft);grid-column:1/-1;grid-template-columns:repeat(4,1fr);margin:2px -20px -20px;display:grid}.customer-facts div{border-right:1px solid var(--border);min-width:0;padding:12px 20px}.customer-facts div:last-child{border-right:0}.customer-facts dt{color:var(--muted-text);font-size:9px}.customer-facts dd{color:var(--text-strong);align-items:center;gap:7px;margin:4px 0 0;font-size:12px;font-weight:800;display:flex}.admin-lock{color:var(--purple);align-items:center;gap:3px;font-size:8px;font-weight:800;display:inline-flex}.customer-detail-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.contact-list{margin:0 -7px}.contact-row{border-top:1px solid var(--divider);grid-template-columns:auto 1fr auto auto;align-items:center;gap:9px;padding:12px 7px;display:grid}.contact-row:first-child{border-top:0}.contact-row>div:nth-child(2){gap:2px;min-width:0;display:grid}.contact-row strong{color:var(--text-strong);font-size:11px}.contact-row span,.contact-row a,.contact-row small{color:var(--muted-text);text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.contact-row a{color:var(--brand-blue)}.contact-tags{flex-wrap:wrap;justify-content:end;gap:3px;display:flex}.domain-list{margin:0 -7px}.domain-row{border-top:1px solid var(--divider);grid-template-columns:auto 1fr auto;align-items:center;gap:9px;padding:11px 7px;display:grid}.domain-row:first-child{border-top:0}.domain-row>span:nth-child(2){gap:3px;display:grid}.domain-row strong{color:var(--text-strong);font-size:11px}.domain-row small{color:var(--muted-text);font-size:9px}.info-note{color:var(--brand-blue);background:var(--blue-soft);border-radius:7px;align-items:flex-start;gap:7px;margin-top:10px;padding:9px 10px;font-size:9px;line-height:1.45;display:flex}.document-list{margin:0 -7px}.document-row{border-top:1px solid var(--divider);grid-template-columns:auto 1fr auto auto;align-items:center;gap:10px;min-height:61px;padding:10px 7px;display:grid}.document-row:first-child{border-top:0}.document-row>span:nth-child(2){gap:3px;display:grid}.document-row strong{color:var(--text-strong);font-size:11px}.document-row small{color:var(--muted-text);font-size:9px}.vendor-metrics{margin-bottom:18px}.compact-search{min-width:190px;min-height:34px}.compact-search input{min-height:32px}.text-danger{color:var(--red);font-weight:800}.vendor-detail{margin-top:14px}.vendor-detail-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:16px;padding-bottom:16px;display:flex}.vendor-detail-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:0;display:grid}.vendor-panel{border-right:1px solid var(--border);min-width:0;padding:17px}.vendor-panel:first-child{padding-left:0}.vendor-panel:last-child{border-right:0;padding-right:0}.vendor-panel h3{color:var(--text-label);margin:0 0 11px;font-size:12px}.detail-list{margin:0}.detail-list div{border-top:1px solid var(--divider);justify-content:space-between;align-items:center;gap:10px;min-height:34px;display:flex}.detail-list div:first-child{border-top:0}.detail-list dt{color:var(--muted-text);font-size:9px}.detail-list dd{color:var(--text-label);align-items:center;gap:5px;margin:0;font-size:10px;font-weight:700;display:flex}.access-list{gap:8px;display:grid}.access-list>span{background:var(--surface-soft);border-radius:6px;align-items:center;gap:8px;padding:7px 8px;display:flex}.access-list>span>svg{color:var(--amber)}.access-list>span>span{gap:2px;display:grid}.access-list strong{color:var(--text-label);font-size:10px}.access-list 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var(--border);background:var(--surface-soft);border-radius:8px;grid-template-columns:repeat(4,1fr);margin:4px 0 18px;display:grid}.billing-overview>div{border-right:1px solid var(--border);gap:4px;padding:15px;display:grid}.billing-overview>div:last-child{border-right:0}.billing-overview small{color:var(--muted-text);font-size:9px}.billing-overview strong{color:var(--deep-navy);font-size:21px}.billing-overview span{color:var(--muted-text);font-size:9px}.billing-overview .billing-review strong{color:var(--amber)}.billing-action-bar{background:var(--blue-soft);border:1px solid #cbd9fb;border-radius:8px;justify-content:space-between;align-items:center;gap:20px;padding:14px;display:flex}.billing-action-bar>div{min-width:0;color:var(--brand-blue);align-items:center;gap:9px;display:flex}.billing-action-bar>div>span{gap:3px;min-width:0;display:grid}.billing-action-bar strong{color:var(--text-strong);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.billing-action-bar small{color:var(--muted-text);font-size:9px}.warning-note{color:var(--amber);background:var(--amber-soft);border:1px solid #f1d394;border-radius:7px;align-items:flex-start;gap:8px;margin-top:12px;padding:10px 11px;display:flex}.warning-note span{color:var(--amber);font-size:10px;line-height:1.45}.role-explainer{grid-template-columns:repeat(2,1fr);gap:9px;margin:0 20px 14px;display:grid}.role-explainer>div{border:1px solid var(--border);background:var(--surface-soft);border-radius:7px;align-items:center;gap:9px;padding:10px;display:flex}.role-explainer>div>span:last-child{gap:2px;display:grid}.role-explainer strong{color:var(--text-label);font-size:10px}.role-explainer small{color:var(--muted-text);font-size:9px}.user-cell{align-items:center;gap:8px;display:flex}.user-cell>span:last-child{display:grid}.role-pills{gap:4px;display:flex}.verified-label{color:var(--green);align-items:center;gap:4px;font-size:10px;display:flex}.audit-info{margin:0 20px 14px}.email-safety-layout{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.email-mode-card{border-left:4px solid var(--amber);grid-column:1/-1;grid-template-columns:auto 1fr auto;align-items:center;gap:13px;display:grid}.email-mode-icon{width:52px;height:52px;color:var(--amber);background:var(--amber-soft);border-radius:9px;place-items:center;display:grid}.email-mode-card h2{color:var(--text-strong);margin:0;font-size:17px}.email-mode-card p:last-child{color:var(--muted-text);margin:4px 0 0;font-size:10px}.check-list{gap:9px;margin:0;padding:0;list-style:none;display:grid}.check-list li{color:var(--text-label);align-items:center;gap:7px;font-size:10px;display:flex}.check-list svg{color:var(--green)}.locked-action{background:var(--surface-soft);border-radius:8px;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:13px;display:grid}.locked-action>svg{color:var(--slate)}.locked-action strong{color:var(--text-label);font-size:11px}.locked-action p{color:var(--muted-text);margin:4px 0 0;font-size:9px;line-height:1.4}.access-denied{text-align:center;place-items:center;max-width:540px;margin:12vh auto;display:grid}.access-denied>span{width:58px;height:58px;color:var(--brand-blue);background:var(--blue-soft);border-radius:50%;place-items:center;display:grid}.access-denied h1{color:var(--text-strong);margin:13px 0 0;font-size:21px}.access-denied p{max-width:420px;color:var(--muted-text);margin:7px 0;font-size:12px;line-height:1.5}.portal-footer{border-top:1px solid var(--border);color:var(--muted-text);background:var(--card);justify-content:space-between;gap:20px;padding:17px 34px;font-size:9px;display:flex}.portal-footer span:last-child{align-items:center;gap:5px;display:flex}.health-dot{background:#27a267;border-radius:50%;width:6px;height:6px}.toast{z-index:100;min-width:270px;max-width:420px;min-height:48px;color:var(--green);background:var(--green-soft);opacity:0;pointer-events:none;border:1px solid #bcd9ca;border-radius:8px;align-items:center;gap:9px;padding:10px 12px;transition:opacity .15s,transform .15s;display:flex;position:fixed;bottom:22px;right:22px;transform:translateY(12px);box-shadow:0 12px 35px #0206182e}.toast.visible{opacity:1;pointer-events:auto;transform:translateY(0)}.toast>svg{color:var(--green)}.toast>span{flex:1;font-size:11px;font-weight:700}.toast button{color:var(--muted-text);background:0 0;border:0;place-items:center;padding:4px;display:grid}.toast-error{color:var(--red);background:var(--red-soft);border-color:#efbec3}.toast-error>svg{color:var(--red)}.startup-screen{background:var(--page);place-items:center;min-height:100vh;padding:24px;display:grid}.startup-card{border:1px solid var(--border);border-top:4px solid var(--brand-blue);background:var(--card);width:min(100%,480px);box-shadow:var(--shadow);text-align:center;border-radius:12px;place-items:center;gap:12px;padding:34px;display:grid}.startup-card>img{object-fit:contain;width:min(100%,300px);height:72px}.startup-card h1{color:var(--deep-navy);margin:4px 0 0;font-size:22px}.startup-card p{color:var(--muted-text);margin:0;font-size:12px;line-height:1.55}.loading-spinner{border:3px solid #d8e1f5;border-top-color:var(--brand-blue);border-radius:50%;width:30px;height:30px;margin-top:10px;animation:.8s linear infinite portal-spin}.startup-error{place-items:center;gap:10px;display:grid}.startup-error>span{width:48px;height:48px;color:var(--red);background:var(--red-soft);border-radius:50%;place-items:center;display:grid}.startup-error>div{gap:8px;margin-top:5px;display:flex}.startup-error small{color:var(--slate);font-size:10px}@keyframes portal-spin{to{transform:rotate(360deg)}}.signin-screen{background:radial-gradient(circle at top right, #1c398e17, transparent 38%), var(--page);place-items:center;min-height:100vh;padding:24px;display:grid}.signin-card{border:1px solid var(--border);border-top:4px solid var(--brand-blue);background:var(--card);width:min(100%,500px);box-shadow:var(--shadow);text-align:center;border-radius:12px;justify-items:center;gap:24px;padding:42px;display:grid}.signin-card>img{object-fit:contain;width:min(100%,320px);height:76px}.signin-copy{gap:9px;display:grid}.signin-copy h1{color:var(--deep-navy);letter-spacing:-.02em;margin:0;font-size:clamp(25px,5vw,32px)}.signin-copy>p:not(.signin-eyebrow){color:var(--muted-text);margin:0;font-size:14px;line-height:1.55}.signin-eyebrow{color:var(--brand-blue);letter-spacing:.12em;text-transform:uppercase;margin:0;font-size:10px;font-weight:800}.signin-button{width:100%;min-height:48px;font-size:14px;font-weight:750}.signin-card>small{color:var(--slate);font-size:10px}.signin-error{width:100%;color:var(--red);background:var(--red-soft);border:1px solid 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dd.summary-attention{color:var(--amber)}.customer-service-summary small{color:var(--muted-text);text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.customer-service-details{margin-bottom:16px;padding:17px 20px 0}.customer-service-details .section-heading{min-height:33px;margin-bottom:6px}.customer-service-details dl{border-top:1px solid var(--border);grid-template-columns:repeat(4,minmax(0,1fr));margin:0 -20px;display:grid}.customer-service-details dl>div{border-right:1px solid var(--border);align-content:center;gap:5px;min-width:0;min-height:66px;padding:11px 20px;display:grid}.customer-service-details dl>div:last-child{border-right:0}.customer-service-details dt{color:var(--muted-text);letter-spacing:.03em;text-transform:uppercase;font-size:9px;font-weight:850}.customer-service-details 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